Terms of Use

Last Updated: September 25th, 2015

This Terms of Use Agreement (“Terms of Use”) is a legal agreement between you and Alera Skin Care Products Inc. (“Alera”, “we”, “us”, or “our”) providing, among other things, the terms and conditions for your access to and use of our Canadian web site www.aleraskin.com/ca (the “Site” or “website”). Please read these Terms of Use carefully and print a copy for your records.

We may from time to time modify these Terms of Use and will post a copy of the amended Terms of Use at www.aleraskin.com/terms-of-use/. If you do not agree to, or cannot comply with, the Terms of Use as amended, you should not use this Site. You will be deemed to have accepted these Terms of Use as amended if you continue to use this Site after any amendments are posted on this Site.


The content of this website is general and is provided for information purposes only. The material on this website is not and should not be regarded as advice, including legal or medical advice. To the fullest extent permitted by law, Alera does not give any express or implied warranties or conditions and makes no representations in relation to this website. In particular, while reasonable care is taken in its preparation, Alera does not guarantee or warrant the accuracy, reliability, completeness or currency of the information on this website or its usefulness in achieving any purpose. Information on this website should not be used without validating that information from appropriate sources and obtaining professional advice where it is prudent to do so. You should make and rely upon your own assessments and enquires to verify the accuracy of the information provided.

In addition, to the fullest extent permitted by law, Alera does not warrant that the website itself is free from any computer viruses or other defects or that your access to the website will be continuous or uninterrupted. Alera accepts no liability arising from your access to this website.


Limitation of Liability

Subject to the provisions of consumer protection legislation that cannot be excluded, Alera accepts no liability arising from the information on this website, or on websites linked from this website, being

incorrect, incomplete or misleading. To the fullest extent permitted by law, Alera will not be liable for any loss, damage, cost or expense incurred in or arising by reason of any person relying on the information on this website. Where conditions and warranties implied by law cannot be excluded, Alera limits its liability, where it is entitled to do so, to the resupply of the relevant service and goods, or paying you the cost of that resupply.

Intellectual Property

Copyright and other Intellectual Property

All content on this website, including text, graphics, logos, photographs, audio and video clips and data compilations is the property of Alera or its content suppliers and protected by national and international copyright laws and laws applicable to other intellectual property. The compilation of all content on this Site is the exclusive property of Alera and protected by national and international copyright laws.


Alera and all related logos, and product and service names are trade-marks (both registered and unregistered) of Alera or its affiliates in Canada and other countries. These trade-marks, logos and other proprietary graphics may not be used in connection with any other product or service without Alera’s express prior written consent.

License and Site Access

Alera grants you a limited license to access and make personal use of this Site and not to download (other than page caching or to access wholesale inquiry forms designed for downloading) or modify it, or any portion of it, except with Alera’s express prior written consent. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express prior written consent of Alera. You may not use any metatags or any other hidden text using Alera’s name or trademarks without Alera’s express prior written consent. Any unauthorized use will automatically terminate the license granted above.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to www.aleraskin.com so long as the link does not portray Alera, its affiliates, or their products or services in a false, misleading, derogatory or otherwise offensive manner. If requested by Alera, you must remove any hyperlink to this website contained on your website or any other digital content. You may not use any Alera logo or other proprietary graphic or trade mark as part of the link without Alera’s express prior written consent.

Third Party Websites

Alera may include links on this website to websites owned by other parties. Alera is not in any way responsible for the material contained on these sites, nor is Alera responsible for the availability of these sites. Alera does not endorse and is not responsible or liable for any content, including advertising or products offered on these sites, nor is Alera responsible for any damage, offence or loss caused as the result of visiting these websites.

Alera recommends that before you visit any website you check that your computer is running up-to- date virus checking software.


Personal information provided to Alera via this website will be handled in accordance with Alera’s Privacy Policy, which can be found at [www.aleraskin.com/ca/privacy].


Alera’s credit card transactions are fulfilled by a banking institution authorized under the laws applicable to this website. When collecting credit card information for online purchases, Alera offers secured server transactions that encrypt your information in transit to help prevent others from accessing it. All information is stored on a server that is protected using appropriate safeguards. Your credit card details are encrypted and then removed from our system once your order has been dispatched.

Although Alera engages all reasonable efforts to safeguard the security of your information, transmissions made on or through the Internet cannot be guaranteed to be entirely secure. Please contact your financial institution immediately if you become aware of unauthorized use of your account.

You will need to register to use certain parts of this website. When registering, you will be required to nominate a username and password. You must keep this username and password safe and must not disclose this information to any third party. If you become aware of unauthorized use of your account, please notify us immediately.


If your web browser is set up to accept cookies, a cookie will be stored on your hard drive when you visit Alera’s website. Cookies allow Alera to collect information about your computer, which may include your IP address (a number assigned to your computer when you register with an Internet Service Provider), type of browser, operating system, domain name, and the details of any website which has referred you to this website. Alera uses cookies to track and collect information about which parts of Alera’s Site and newsletter (including links to other websites) are being visited by you.

Cookies also allow Alera to recognize your computer while you are on Alera’s site, and to send you to the country of origin and language you selected on your first visit to Alera’s site. This information is used to maintain the quality of our service and to provide tracking and statistics regarding the use of our website.

If you would rather not have this information stored on your computer, you can configure your browser so it does not accept cookies. However, if you disable cookies you may not be able to access all parts of this website, including the purchase section.


Alera may vary these Terms of Use at any time by publishing a revised version of the terms and conditions on this website.

To the extent permissible by applicable law, the law applicable to this website is the law of the province of British Columbia and the laws of Canada applicable therein unless the applicable laws of your province of residence requires that the laws of such province to govern, in which case, the laws of such province are to govern.

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